Platform build · Nonprofit · Email automation
CharityTeams
The buried problem
An 18-year Boston Marathon charity program run on forms, inboxes and spreadsheets. Every nonprofit reviewed applicants its own way, offers went out by hand, and nobody could see the whole season in one place.
The system built
A single platform: a public site with an application page per charity, a review portal where each nonprofit works its own queue with statuses and internal notes, timed bib offers, a nine-step runner onboarding that needs no login, transactional and seasonal email built in the program's own voice, and daily fundraising sync from the runners' pages.
The experience created
A runner applies in minutes and hears back without chasing. A charity director opens one screen, sees who is pending, offered and confirmed, and makes the call. The season runs on the platform instead of on memory.
The result
Live for the 2027 season. Application and fundraising figures belong to CharityTeams and will be published here with their approval.
Services used